Privacy Policy
At RAColor (accessible from https://racolor.com), your privacy is one of our top priorities. This Privacy Policy document outlines the types of information that is collected and recorded by RAColor and how we use it.
We do not sell, rent, or trade your personal data. We only collect the minimal information necessary to deliver your purchased digital products, provide customer support, and improve your shopping experience.
1. Information We Collect
When you interact with our website or complete an order, we collect only the minimal data required to process and deliver your digital purchase:
Order & Contact Details
Your name and email address provided during checkout. Essential for issuing your digital download tokens, receipts, and order confirmations.
Transaction Identifiers
PayPal Order ID and Capture ID. Used strictly to verify completed payments, renew lost download links, and handle refund inquiries.
Support Communications
Inquiries, feedback, or troubleshooting messages submitted via our contact forms or direct emails to [email protected].
Technical & Browsing Data
Anonymized device and browser information collected through essential functional cookies to keep your shopping cart active and prevent abuse.
2. Payment Security
All financial transactions on RAColor are processed through PayPal using industry-standard 256-bit SSL encryption.
We never collect, store, or have access to your credit card numbers, CVV codes, or bank account credentials. All payment processing is handled externally on PayPal’s PCI-DSS compliant secure servers.
3. How We Use Your Information
We use the information we collect strictly for the following purposes:
- To fulfill digital product orders and issue secure download tokens.
- To send transaction receipts, download instructions, and lifetime file replacement links.
- To respond to your questions, troubleshooting requests, and support tickets.
- To monitor store performance, prevent fraudulent transactions, and maintain website stability.
4. Cookies and Web Analytics
Like most modern web stores, RAColor uses standard cookies to enable essential features such as the shopping cart drawer and user preferences. We may also utilize privacy-conscious analytics services (such as Google Analytics) to understand website usage patterns and optimize performance.
You can choose to disable cookies through your individual browser options. Disabling cookies may affect cart persistence, but will not prevent you from browsing our catalog.
5. Third-Party Service Providers
We only share necessary data with trusted third-party providers that enable our store operations:
- PayPal: Payment authorization and processing.
- Cloudflare: Website security, SSL encryption, and CDN performance.
6. Your Data Rights (GDPR & CCPA)
Depending on your location, you have the following rights regarding your personal data:
- Right of Access: You may request copies of the personal data we hold about you.
- Right to Rectification: You may request correction of any inaccurate or incomplete information.
- Right to Erasure: You may request that we delete your personal information from our active records.
To exercise any of these rights, please contact us at [email protected]. We respond to all verified requests within 30 days.
7. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to reach out to us:
- Email: [email protected]
- Support Page: https://racolor.com/pages/contact